Refund Policy
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- Refund Policy
At Secure Antivirus Plus, we aim to provide the best possible services and customer satisfaction. This Refund Policy explains the conditions under which refunds may be issued.
1. Eligibility for Refunds
Refunds may be considered only under the following conditions:
- If you were charged incorrectly
- If the service was not delivered as described
- If a technical issue prevented access to the purchased service
2. Non-Refundable Situations
Refunds will not be provided in the following cases:
- Change of mind after purchase
- Failure to use the service after activation
- Violation of our Terms & Conditions
- Issues caused by third-party tools or software
3. Refund Request Process
To request a refund, you must contact us with complete details:
- Order or transaction details
- Reason for refund request
- Supporting evidence (if applicable)
Email: info@secureantivirusplus.com
We will review your request and respond within a reasonable timeframe.
4. Processing Time
If approved, refunds will be processed using the original payment method. Processing time may vary depending on your payment provider.
5. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time without prior notice. Changes will be posted on this page.